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How to sell clothes online in Ghana

Updated

The short answer

Pick one kind of clothes and one kind of customer. Photograph each piece clearly, give real measurements, and work your price from everything it cost you. Take payment or a deposit by MoMo before sending anything far away, and say your exchange rule before the buyer pays.

In this guide Choose something narrow
  1. Choose something narrow
  2. Give measurements, not just sizes
  3. Work out your real price
  4. Take payment safely
  5. Delivery and exchanges
  6. Registering your business
  7. Questions people ask

Choose something narrow

"Ladies' clothes" is hard to remember. "Office dresses in plus sizes" or "kids' church wear" is easy to recommend to a friend, and most of your sales will come from people telling other people.

Give measurements, not just sizes

A size 12 from one country isn't a size 12 from another, and wrong sizes are what cause most exchange arguments. Measure each piece flat, in inches, and put it in the post: bust, waist, hips and length for dresses and tops, waist and length for trousers.

Work out your real price

Add up what each piece actually cost you: the item, transport to fetch it, packaging, the data to post it, and something for pieces that won't sell. Only then add your profit.

An example: a dress costs GH₵ 90, and transport and packaging add GH₵ 10. If 1 piece in 10 doesn't sell, each sold piece has to carry about GH₵ 11 more. Your real cost is near GH₵ 111, so selling at GH₵ 120 leaves you only about GH₵ 9.

Take payment safely

  • For anything going far or made specially, take the full amount or a deposit first.
  • Confirm a MoMo payment in your own MoMo balance or statement. A screenshot or a forwarded message is not proof.
  • When someone pays in parts, write down each payment on the day it comes, with the balance left.

Delivery and exchanges

Riders work within a city, and VIP and STC bus parcels work between regions. Agree the fee before you send, get a landmark as well as an area name, and keep the waybill number until the buyer has the parcel.

Decide your exchange rule now, and put it in your bio and on every receipt. Most trouble comes from a rule the buyer first hears about after there's a problem.

Registering your business

You can start selling before registering, but a registered name helps once you want a merchant account or bigger customers. Business names are registered with the Office of the Registrar of Companies. Fees change, so check its site for what's current.

Keep your orders somewhere better than your chats

One store link, and an order book for deposits and instalments. Free to start, with no monthly fee.

Create your free store

Questions people ask

Do I need a website to sell clothes online?

No. Many sellers do well with WhatsApp and Instagram alone. A free store link becomes useful when you're tired of resending photos. See selling without a website.

Where should I sell: WhatsApp, Instagram or TikTok?

Post wherever your buyers already spend time, and close the sale on WhatsApp. Instagram and TikTok help new people find you. WhatsApp is where they ask questions and pay.

Sources

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