Tapstall

How to sell on WhatsApp Status and in groups

Updated

The short answer

Get customers to save your number, because only people who have saved it can see your Status. Post one product at a time with a clear photo, the price and the sizes left. Share the same products in groups only where the admin allows it. Then write every order down the moment it comes in, because chats bury them fast.

In this guide Get more people to see your Status
  1. Get more people to see your Status
  2. What to post
  3. How to sell in WhatsApp groups
  4. When the orders start coming
  5. Questions people ask

Get more people to see your Status

Your Status only reaches people when you have each other's numbers saved. A customer who hasn't saved yours will never see your new stock, however good it is. So asking people to save your number is the most useful marketing you can do.

  • After every sale, send: "Please save my number so you can see new stock on my Status."
  • Save the customer's number too, as soon as they message you.
  • Put your number on your packaging, your receipts and your Instagram or TikTok bio.
  • Check Status privacy in your WhatsApp settings is on My contacts, so nobody is left out by accident.

What to post

  • One product per post, in daylight, on a plain background.
  • The price on the post. "DM for price" costs you the people who won't ask.
  • The sizes or colours you have left, so nobody asks for one that's finished.
  • A code or number for each item, so a buyer can say exactly which one they mean.
  • Any flaw, shown clearly. One honest photo saves one angry customer.

Statuses disappear after 24 hours, so what sold well yesterday can go up again today. WhatsApp shows who viewed each post: use that to learn what people stop for, and message the viewers who keep coming back.

How to sell in WhatsApp groups

  1. Read the group's rules, and ask the admin if you can post. Being removed from a group full of buyers is expensive.
  2. Post your best few items, not your whole shop. Long floods get muted.
  3. Put a link or your number at the end, so people can order in private.
  4. Answer in private, so one buyer's questions don't fill everybody's phone.

When the orders start coming

This is where most sellers start losing money. An order on Monday is under forty messages by Wednesday. Decide how you'll keep them before you get busy: an exercise book works, and so does an app. Here's what to write down.

A store link helps too. Instead of sending the same twenty photos to every buyer, you send one link and they pick. Tapstall gives you a free one, and orders still come to your WhatsApp.

Keep your orders somewhere better than your chats

One store link, and an order book for deposits and instalments. Free to start, with no monthly fee.

Create your free store

Questions people ask

Can I sell on WhatsApp for free?

Yes. WhatsApp and the WhatsApp Business app are free to download and use. What you pay for is your data.

Should I use WhatsApp Business or normal WhatsApp?

If you sell, use WhatsApp Business. It's still free, and it adds a business profile, a catalogue, quick replies for questions you answer all day, and labels to sort your chats.

Why can't some people see my Status?

Usually one of you hasn't saved the other's number, or it was saved without the right country code. It can also be your Status privacy setting.

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